Interest in Video Remote Interpreting is booming in South Africa. Thanks to Covid-19, more businesses than ever before are racing to embrace remote working throughout Johannesburg, Pretoria, Durban, and Cape town. With unprecedented global lockdowns and restrictions applied in a huge number of countries in 2020, the world of business meetings, corporate events, and conferences saw a huge shift. To avoid face-to-face communications, video conference services saw exponential growth, and many businesses adopted a new way of working remotely, organising conferences, and hosting live, virtual events.
What is video remote interpreting (VRI)?
Video remote interpreting is a cutting-edge technology that is changing the way we communicate whether you are in Johannesburg, Pretoria, Durban, or Cape Town. This service connects multiple parties together without an interpreter physically present in South Africa. Video Remote Interpreting (VRI) relies on specialist videoconferencing software to facilitate a secure conversation between two or more parties and an off-site interpreter. They are great for communicating with staff, business partners, patients, or clients who have limited English proficiency. The use of this technology is catching on in healthcare, corporate and other business operations.
1-Privacy Concerns and Cyber Security Safety
As the popularity of video conferencing has increased, so too have a number of privacy concerns and cyber security safety. The most popular virtual conferencing and virtual event software are Microsoft Teams , Zoom, Google Meet, Google Duo, Google Classroom. They are all fairly secure but corporations are not applying security policies for virtual meetings. You have heard of the terms conference bombed and zoom bombing. This is when an uninvited guest gains access with the intention to disrupt or eavesdrop on the meeting.
Here are some recommendations from IT security professionals as well as the software vendors on how to improve the privacy and security of your meetings:
- Never share sensitive or regulated data during virtual conference meetings.
- Review how to record your meetings within the application.
- Always be aware that individuals can record a meeting using devices like a smartphone outside of the meeting.
- Never download virtual conferencing clients except from the manufacturer’s website directly.
- Always ensure you are running the latest version of the conferencing application.
- Always password protects your meetings with a unique and complex password.
- Always protect your meeting recordings with a unique and complex password.
- Never share your meeting link in public forums or social media.
- If you must post in a public space, always ask they contact the organizer for registration and the password.
- Never use a personal ID to associate with a virtual conferencing account so it changes for each meeting.
- Always disable sharing in the meeting for all attendees except for the host.
- Always use waiting room lobby feature when it is available so you can allow attendees as required.
- Always remove and block anyone from meeting rooms with an unrecognizable or unverifiable identity.
2- Budget and Pricing
Compared to other interpreting services, video remote interpreting (VRI) is very friendly on your budget. If you were setting up an in-person interpreting service, you would likely need to pay a minimum appointment charge as well as potential travel costs and other fees for your language specialist to get to where they need to go. Not so with Video remote interpreting (VRI) in South Africa.
There’s also no need to buy or rent expensive equipment. A simultaneous interpreter who is at your event in person will need a soundproof booth and audio and visual links so they can see the main speaker. Plus, you will need headsets for every member of your audience who needs interpretation.
When you use a remote interpreter, you will usually just need the audience to download an app to their smartphone and click “go”. When you use a video remote interpreter for a meeting, your only outlay is the generally very cost-effective rate of the interpreting service.
Frenchside, your Video Remote Interpreting service provider in Johannesburg
At Frenchside, we have the linguistic expertise and the technical capacity to provide safe, secure, and cost-effective Video Remote Interpreting throughout South Africa, Johannesburg, Pretoria, Durban, and Cape town. You and your organization can have your language translation needs met entirely through virtual language services. Whether you are a doctor, lawyer, or CEO seeking to care for your patients, clients, or customers, we can help!
Talk to the experts about it today. Frenchside, already helps businesses of all sizes connect with their international clients and partners as well as new opportunities. We are ready to assist you as well.